24h Emergency: +49 (0) 5521 860 1111

MODULAR SERVICE – FLEXIBILITY THANKS TO PEMA

The PEMA service for tractor units has a modular structure and can be adapted to customers' individual needs. These modular service options are also attractive for customers with their own workshops, as hire vehicles can be integrated into the existing infrastructure and costs can be kept low by utilising own services facilities. PEMA customers select precisely the service which they require - no more and no less - and therefore always remain competitive.

The scope of the "Rent Compact" service includes maintenance according to the manufacturer's specification and repairs to the drive train, as well as breakdown service. This service can be extended with the module "Statutory Inspections", which includes specifically the HU, SP and AU.

The "Service Complete" module also includes normal wear and tear. In addition, this module also comprises maintenance of the entire hired unit, including all additional equipment which is provided. For example, this applies for mounted cranes, compressors, hydraulic systems, refrigeration units or tail lifts. The module is rounded off by provision of spare parts as well as 24/7 service throughout Europe.

For both modules - "Rent Compact" and "Rent Complete" the tyre service module can be optionally selected, which includes normal wear and tear - primarily repairs and spare. This module can be extended to include cover for burst tyres, punctures and ramming damage, as well as for consequential damage.

In addition, with the "Basic" service, PEMA also provides a solution for special vehicles. The Full Service relates to the chassis. Maintenance and repair of bodies and attachments to the chassis, such as tanker trailers and silo trailers can be integrated into the individual service structure.

MODULAR SERVICE VERSIONS

Scope of Rent Compact service

This module includes the following services:

  • Maintenance according to the manufacturer's specifications     
  • Repairs to the drive train due to normal wear
  • Breakdown assistance with 24h emergency hotline
     

Optional: Statutory inspections. In particular, this module includes the general inspection (HU), safety inspection (SP) and exhaust emission test (AU). Regarding the optional tyre service we not only cover normal wear and tear, but also repairs and spare tyres. With additional cover for burst tyres, punctures and ramming damage as well as consequential damage, you are equipped for all scenarios.

Scope of Rent Complete service

This module includes the following services:

  • Maintenance according to the manufacturer's specifications
  • Repairs due to normal wear and tear 
  • Breakdown assistance with 24h emergency hotline 
  • Maintenance of the entire hired unit including additional equipment (e.g. mounted cranes, compressors, hydraulic systems, refrigeration units or tail lifts, etc.)
  • 24/7 service, 365 days per year throughout Europe as well as provision of replacement vehicles
     

Optional tyre service: Here, we not only cover normal wear and tear, but also repairs and spare tyres. With additional cover for burst tyres, punctures and ramming damage, as well as consequential damage, you are equipped for all scenarios.

Note for the Rent Complete package for special vehicles: If you have hired a special vehicle, this contains the maintenance and repair of the chassis as well as the body and attachments such as tanker trailers and silo trailers. With PEMA Rent Complete you and your drivers can concentrate on your project and rely on the unique and comprehensive service of PEMA's many years of quality.

Good to know

On conclusion of a new PEMA truck hire contract, the windscreen cleaner, wiper blades, lighting and fuses are now replaced free of charge in all PEMA Truck Centers. Visit a PEMA Truck Center close to you and we will get you back on the road safely and comfortably.

Do you have questions or would you like a personal consultation? Feel free to contact us! We look forward to your inquiry.

CONTACT