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MODULAR SERVICE - FLEXIBILITY

In addition to the actual commercial vehicle rental, the service is modular and can be adapted to individual customer requirements. These modular service options are also attractive for customers with their own workshop, as rental vehicles can then be integrated into the existing commercial vehicle infrastructure and costs can be kept low through in-house services. Our customer chooses exactly the service that he needs - no more and no less - and thus remains competitive at all times.

The service scope of "Rent Compact" includes maintenance according to the manufacturer's specifications and repairs for the drive train as well as breakdown assistance. This scope of service can be expanded with the “Legal Investigations” module, which includes HU, SP and AU for the tractor units.

The scope of service with "Rent Complete" also includes normal wear and tear. In addition, the maintenance of the entire rental object including all additional equipment provided is included here. This applies, for example, to crane superstructures, compressors, hydraulic systems, cooling units or tail lifts. The module is rounded off by the provision of replacement vehicles and the Europe-wide round-the-clock service (24/7).

For both modules - for "Rent Compact" as well as for "Rent Complete" - the tire service module, which includes normal wear and tear - primarily repair and replacement tires - can be selected as an option. This module can be expanded to include additional protection for tire blowouts, collision damage and collision damage as well as consequential damage.

In addition, with the “Basic” service we provide a solution for special vehicles. The full service relates to the chassis. The maintenance and repair of superstructures and attachments on the chassis, such as tank trailers and silo trailers, can be integrated into the individual service structure.

MODULAR SERVICE VERSIONS

Scope of Rent Compact service

This module includes the following services:

  • Maintenance according to the manufacturer's specifications     
  • Repairs to the drive train due to normal wear
  • Breakdown assistance with 24h emergency hotline
     

Optional: Statutory inspections. In particular, this module includes the general inspection (HU), safety inspection (SP) and exhaust emission test (AU). Regarding the optional tyre service we not only cover normal wear and tear, but also repairs and spare tyres. With additional cover for burst tyres, punctures and ramming damage as well as consequential damage, you are equipped for all scenarios.

Scope of Rent Complete service

This module includes the following services:

  • Maintenance according to the manufacturer's specifications
  • Repairs due to normal wear and tear 
  • Breakdown assistance with 24h emergency hotline 
  • Maintenance of the entire hired unit including additional equipment (e.g. mounted cranes, compressors, hydraulic systems, refrigeration units or tail lifts, etc.)
  • 24/7 service, 365 days per year throughout Europe as well as provision of replacement vehicles
     

Optional tyre service: Here, we not only cover normal wear and tear, but also repairs and spare tyres. With additional cover for burst tyres, punctures and ramming damage, as well as consequential damage, you are equipped for all scenarios.

Note for the Rent Complete package for special vehicles: If you have hired a special vehicle, this contains the maintenance and repair of the chassis as well as the body and attachments such as tanker trailers and silo trailers. With PEMA Rent Complete you and your drivers can concentrate on your project and rely on the unique and comprehensive service of PEMA's many years of quality.

Good to know

On conclusion of a new PEMA truck hire contract, the windscreen cleaner, wiper blades, lighting and fuses are now replaced free of charge in all PEMA Truck Centers. Visit a PEMA Truck Center close to you and we will get you back on the road safely and comfortably.

Do you have questions or would you like a personal consultation? Feel free to contact us! We look forward to your inquiry.

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